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Where to start - The first step is to decide which kind of online therapy works for you. There are several options.

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Video calls - The option most similar to standard face-to-face therapy is a video call. This makes it the most effective form of remote counseling for most people.

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Video calls - Studies suggest that video therapy is just as effective as in-person therapy.

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Phone calls -

Teletherapy involves a voice call without video. While it’s still effective, some of the ease of communication is lost because it’s not possible to observe facial expressions and body language.

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Phone calls -

Despite this, it’s a more comfortable option for those who don’t like to do video calls or feel nervous about the intimacy.

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Combination - Sometimes a combination of video and teletherapy can be used, for example if you’re traveling and don’t have reliable WiFi but don’t want to miss a session, you can have a phone call instead.

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Messaging -

There are other kinds of non-verbal interaction you can have with therapists online. If you’re nervous to speak to someone, or perhaps don’t have the privacy for a video or phone call, a live chat or text service is another great way to get support.

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Messaging -

Naturally this is a very different experience to face-to-face therapy, but it can work for some people. Through writing, you may be able to speak more honestly. You can also think and answer at your own pace.

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Messaging -

It’s possible to book live chat sessions where you and your therapist chat continuously at a set time.

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Messaging -

Alternatively, some services offer the option to text your therapist any time you feel like it. They will usually reply a set number of times per day, perhaps once or twice.

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Important -

The type of therapy you choose must be suited to your needs. Text therapy isn’t the right option for someone having suicidal thoughts, as this kind of situation is better suited to a suicide prevention hotline or emergency services.

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Practical tips -

When it comes to couples or family counseling, online therapy is definitely more complicated. It can be tricky just to get everyone in the shot and avoid interjections. Face-to-face therapy is likely to be more effective in these cases.

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Private space -

It’s important to feel comfortable with the level of privacy you have during these appointments. If your partner or family members are in the next room and you’re worried about them overhearing or interrupting, it’s a little difficult to relax and be totally honest with your therapist.

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Private space -

If possible, it’s a good idea to schedule appointments for when you’re home alone.

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Research -

It’s a good idea to check how reputable an online service is before booking an appointment. For example, in the US the website should confirm that they’re HIPAA-compliant and verified by the American Telemedicine Association.

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Privacy policy -

This indicates that they comply with therapist-patient confidentiality and are certified to practice their trade online. Skype, FaceTime, and Google Hangouts are not HIPAA-compliant methods of communication. 

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Privacy -

The website of the service should confirm that any video or audio calls are not recorded and cannot be accessed, and text messages are confidential and encrypted.

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Choice of services -

Some of the biggest online therapy platforms are Talkspace and BetterHelp, but you can research other services that offer the best price depending on what kind of therapy you’re looking for.

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Independent therapists -

It's also possible to search for independent therapists who offer online appointments, rather than signing up for a platform. The best way to find them will vary depending on your location, but in the US you can search using the Find a Therapist page on the Psychology Today website. 

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Getting started -

Most services will require you to make an account and fill out a questionnaire, or they'll have an initial consultation to understand your needs and goals. 

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Getting started -

Some will automatically assign you a therapist, and others will give you the option to choose your own from their list.

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The right therapist -

It’s important to remember that you don’t need to stick with a therapist if it doesn’t feel right. If you don’t fully trust them, feel comfortable talking to them, or feel like they understand you, then it’s perfectly okay to opt out and try a different one.

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The right therapist -

This happens all the time! The therapist-client relationship is very important and involves a certain level of trust and intimacy. Not every therapist and client are suited to each other and there’s no need to feel guilty about it.

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Benefits -

One of the main benefits of online therapy is comfort. It can be intimidating to go through the process of researching, calling various therapists, getting quotes, and going to a physical office—particularly when you’re going through a difficult time.

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Benefits -

With online therapy you don’t need to speak to anyone on the phone if you don’t want to. Plus you can do it from the comfort of your own home with a blanket and a mug of tea.

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Benefits -

It’s also less time consuming and easier to fit into your schedule thanks to the lack of commute. The schedule you set with your online therapist is usually more flexible, too.

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Conclusions -

Any form of therapy is likely to help when you're struggling. If it's easier to start with texting and work your way up to video calls, do what makes you most comfortable. 

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Conclusions -

Simply releasing your pent up concerns to an understanding, non-judgmental listener can be a huge relief. There are so many wonderful services available these days, it'd be silly not to! 

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What next? - Taking care of your mental health is just as important as taking care of your physical health. Some simple everyday habits may be harming your mental health. Follow this link to learn more.

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